Your privacy matters to us. This Privacy Policy explains exactly what personal data Taka Bed collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written it in plain language so it's easy to follow.
Our Privacy Commitments
Before you read the full policy, here's a plain-language summary of the six most important things Taka Bed does to protect your privacy.
All personal data stored on Taka Bed servers is protected with industry-standard encryption. Your name, mobile number, and payment details are never stored in plain text and are never accessible to unauthorised parties.
Taka Bed does not sell your personal data to any third party, ever. Your information is used only to operate your account, process your transactions, and keep the platform secure. That's it.
Taka Bed only collects the data it genuinely needs to run your account and process payments. We don't ask for information we don't need, and we don't keep data longer than necessary.
You have the right to access, correct, and request deletion of your personal data held by Taka Bed. You can exercise these rights at any time by contacting our support team at [email protected].
Payment transactions on Taka Bed are processed through bKash, Nagad, and Rocket. Taka Bed does not store your full mobile banking credentials. Payment data is handled directly by your payment provider.
Taka Bed will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting support or updating your account preferences. We don't spam.
Taka Bed is an online gaming platform operated at taka-bed.app, built specifically for players in Bangladesh. When this Privacy Policy refers to "Taka Bed", "we", "us", or "our", it means the operator of the Taka Bed platform. When it refers to "you" or "your", it means any person who accesses, registers on, or uses the Taka Bed platform in any capacity.
Taka Bed is the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about how Taka Bed handles your data, you can contact us at [email protected] at any time.
This Privacy Policy applies to all personal data collected through the Taka Bed website, mobile platform, and any communications between you and Taka Bed, including support interactions. It should be read alongside our Terms and Conditions and Responsible Gaming policy.
Taka Bed collects only the personal data it genuinely needs to operate your account, process your transactions, and keep the platform secure. The table below sets out the categories of data we collect and why.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | Mobile banking account reference, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform security and fraud prevention |
| Usage Data | Games played, bets placed, session duration | Platform improvement and responsible gaming monitoring |
| Verification Data | Government ID copy (where requested) | Identity verification for withdrawals and compliance |
| Communications Data | Support messages, emails | Resolving queries and maintaining records |
Taka Bed does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is directly relevant to a responsible gaming assessment and you have provided it voluntarily.
Taka Bed collects personal data through the following means:
Taka Bed uses your personal data for the following purposes:
Taka Bed will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or notifying you of the new purpose.
Taka Bed does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
All third parties with whom Taka Bed shares personal data are required to handle that data securely and in accordance with applicable data protection standards. Taka Bed does not permit third parties to use your data for their own marketing purposes.
Taka Bed uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use our games and features. A cookie is a small text file stored on your device when you visit the Taka Bed platform.
We use the following types of cookies on Taka Bed:
You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent you from accessing certain features of the Taka Bed platform. Taka Bed does not use third-party advertising cookies or share cookie data with advertising networks.
Taka Bed retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The table below gives a general guide to our retention periods.
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Transaction records | 7 years from the date of transaction |
| Identity verification documents | 5 years from the date of verification |
| Support communications | 3 years from the date of the communication |
| Technical and usage data | 13 months on a rolling basis |
| Marketing preferences | Until you opt out or close your account |
After the applicable retention period, Taka Bed will securely delete or anonymise your personal data. Where data is anonymised, it may be retained indefinitely for analytical purposes as it can no longer be linked to you personally.
Taka Bed takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While Taka Bed takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you believe your Taka Bed account has been compromised, please contact [email protected] immediately.
You have a number of rights over the personal data Taka Bed holds about you. These rights are set out below. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within a reasonable time.
Request a copy of the personal data Taka Bed holds about you.
Ask us to correct any inaccurate or incomplete personal data we hold.
Request deletion of your personal data where we no longer have a lawful basis to hold it.
Ask us to restrict processing of your data in certain circumstances.
Request your data in a structured, machine-readable format where applicable.
Object to processing of your data for marketing or other purposes based on legitimate interests.
Please note that some rights are subject to limitations. For example, Taka Bed may be required by law to retain certain transaction records even if you request deletion. We will always explain clearly if a limitation applies to your request.
The Taka Bed platform is strictly for adults aged 18 and over. Taka Bed does not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data to Taka Bed, we will close the account immediately and delete all associated personal data as quickly as possible.
If you believe a person under 18 has registered on Taka Bed, please contact us at [email protected] so we can investigate and take appropriate action. For more information on our approach to protecting younger people, please visit our Responsible Gaming page.
Taka Bed may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or in-platform notification.
We encourage you to review this Privacy Policy periodically so you are always aware of how Taka Bed handles your personal data. Your continued use of the Taka Bed platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Taka Bed handles your personal data, please get in touch with our support team:
We aim to respond to all privacy-related enquiries promptly. For account-specific requests, please include your registered mobile number so we can locate your account quickly and handle your request efficiently.